Privacy Policy

Effective Date: 02.25.25

Welcome to Rey Coaching (“Rey,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit reycoaching.com (“Website”) or use our services.

By accessing or using Rey, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.

1. Information We Collect

We collect and process different types of personal data depending on your interactions with us:

A. Information You Provide Directly

  • Account & Profile Information – Name, email, password, and other relevant details upon sign-up.

  • Coaching Preferences & Questionnaires – Responses to onboarding forms to personalize your experience.

  • Payment & Billing Information – Payments are securely processed via Stripe, and we do not store credit card details.

  • Communication Data – Messages sent via email, chat, or support channels.

B. Information We Collect Automatically

  • Usage Data – Page visits, time spent, and browsing behavior.

  • Device & Technical Data – IP addresses, browser type, operating system, and referral sources.

  • Cookies & Tracking Technologies – We use Google Analytics and other tools to enhance user experience and analyze traffic.

C. Information from Third Parties

  • Social Media & Integrations – If you log in via LinkedIn, we may receive profile information.

  • Coach & Client Reviews – Feedback from coaching sessions.

2. How We Use Your Information

We use your personal data to:

  • Provide and improve Rey’s coaching marketplace.

  • Match users with relevant coaches.

  • Facilitate coaching sessions and communications.

  • Process payments securely via Stripe.

  • Send newsletters, updates, and marketing (only if you opt in).

  • Analyze usage trends using Google Analytics.

  • Ensure security, prevent fraud, and comply with legal obligations.

We do not sell your personal data to third parties.

3. How We Share Your Information

We share data only when necessary:

  • With Coaches – If you book a session, we share relevant details with your coach.

  • With Service Providers – We use Stripe (payments), Google Analytics (tracking), Calendly (scheduling), and video conferencing tools for service delivery.

  • For Legal & Security Reasons – If required by law or to protect our platform.

  • Business Transfers – In case of a merger, acquisition, or asset sale, your data may be transferred.

4. Your Rights Under GDPR & CCPA

If you are based in the European Economic Area (EEA) or California, you have the following rights:

GDPR Rights (EU & UK Users)

  • Right to Access – Request a copy of your personal data.

  • Right to Rectification – Correct inaccurate or incomplete data.

  • Right to Erasure (‘Right to be Forgotten’) – Request deletion of your data.

  • Right to Restriction of Processing – Limit how we process your data.

  • Right to Data Portability – Request your data in a portable format.

  • Right to Object – Object to data processing for marketing or legitimate interests.

To exercise your GDPR rights, contact us at georgie@reycoaching.com

CCPA Rights (California Users)

  • Right to Know – Request details on data collection and sharing.

  • Right to Delete – Request deletion of your personal data.

  • Right to Opt-Out – Prevent the sale of your data (though we do not sell personal data).

  • Right to Non-Discrimination – You will not face discrimination for exercising your rights.

To submit a CCPA request, email georgie@reycoaching.com with “CCPA Request” in the subject.

5. Data Security & Retention

We take security seriously and implement industry-standard measures:

  • Encryption & Secure Payments – Payments via Stripe are encrypted and secure.

  • Access Controls – Limited access to personal data to authorized personnel only.

  • Secure Storage – Data is stored on secure servers with encryption.

We retain your data only as long as necessary for service delivery, compliance, and legal obligations.

6. Cookies & Tracking Technologies

We use cookies to improve user experience. You can manage cookie preferences via your browser.

Third-Party Tracking

We use:

  • Google Analytics – To analyze website traffic and behavior.

  • Meta (Facebook) Pixel & LinkedIn Insights – For marketing and ad tracking.

For more details, see our Cookie Policy.

7. Third-Party Links & Services

Rey may link to external sites (e.g., YouTube, Calendly, LinkedIn). These platforms have separate privacy policies, and we are not responsible for their data practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications. The latest version will always be available at reycoaching.com/privacy.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Georgie@reycoaching.com

101 Lafayette Street, Brooklyn, NY 11217